3741523 - Learning PDF reports have the first blank page

PDF reports generated with the first page blank.

SAP SuccessFactors Learning

1. Access Learning Admin
2. Reports
3. Learning Needs group by user (sample report)
4. Add multiple users in the filter.
5. Set it to be a Browser PDF file.
6. Run it.
7. Once the results are generated, the following logic is applied:
   1. Users who completed more than 5*/6 courses should have a blank page first with their names on the header and the subsequent pages will show their completed courses.
   2. If the user completed 5* or less courses, then the records displayed should be all in the user's name page.
      • 5* - It may not happen for all user records because of the item title field which accepts multiple words and it would impact the generated records as many words would expand the field and hence occupy a larger amount of the page.

Expected behavior.

This behavior happens because Learning generates the data and puts it into a "table" within the PDF. Each page will handle around 5 to 6 records (maybe less) depending on the Item Title field. So if the user has more than 6 courses completed, the first page that contains the user data on the header does not handle a table with 6 courses so it skips that page and populates the data in the subsequent pages. 

Learning, report, pdf, first, page, skip, jump, record, browser, local, file , KBA , LOD-SF-LMS-REP , Reporting Data , Problem