SAP Knowledge Base Article - Public

3741539 - Custom Field Translation not working when New Candidate Experience is enabled – Recruiting

Symptom

Custom field labels defined on the Candidate Profile/Job Application template translation is not working and is showing the default system translation of the field. 

Environment

SAP SuccessFactors Recruiting

Reproducing the Issue

  1. Configure a custom translation/label for a field on the candidate profile and/or job application template.
  2. Enable the new (reimagined) candidate experience.
  3. Access the candidate profile/application in the external career site and observe that the field shows a default locale label instead of the configured template label.
  4. Disable the new candidate experience and observe that the configured label displays correctly.

Resolution

Engineering confirmed that the fix for the issue will be implemented on 2H2026 Release. For release & patch timelines, please refer to SAP SuccessFactors Patches Knowledge Base. For more information about updates from subscribed KBAs, you can refer to the KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs - SAP ONE Support Launchpad.

See Also

  • 2932164 - How to change the translation of Field Labels in Manage Templates? - Recruiting Management
  • 3604321 - In the New Candidate Experience, some labels appear as COMMON_NOT_TRANSLATED - Recruiting Management
  • 3713323 - Label change from resume to cv/resume in - SAP SuccessFactors Recruiting Management

Keywords

reimagined candidate experience, new candidate experience, coverLetter, cover letter label, field label, candidate profile template, job application template, label translation, label ignored, label not applied, manage templates, external career site label, recruiting management, hu_HU translation, localization labels, RCM-159589, KI2H2025, KI1H2026 , KBA , LOD-SF-RCM-CAN-CX , Candidate eXperience redesigned , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-APP , Applicants and Job Applications , Known Error

Product

SAP SuccessFactors Recruiting 2511