Symptom
When anything is edited in the Attribute Configuration section within Manage Talent Intelligence Hub, selecting a different tile will cause a screen split. For example, if you edit a certificate and then select Skill, the screen will split to show skills on the left and the certificate you edited on the right:
This occurs with all tiles under Attribute Configuration: Skill, Competency, Certificates, and Language
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Talent Intelligence Hub
Reproducing the Issue
- Log into SuccessFactors
- Go to Manage Talent Intelligence Hub > Certificates
- Select a certificate and choose Edit
- In Associated Skills, add skills and select proficiency levels > Save
- Navigate to Manage Talent Intelligence Hub > Skills
- Observe there's a split screen with skills on the left and the certificate you edited on the right
Cause
This is a known issue.
Resolution
The fix for this issue is planned to be deployed with patch M2605p1 which is May 19th in Preview and May 21st in Production.
Workaround
Refresh your screen.
See Also
- SAP Help Portal - SAP SuccessFactors Product Release & Road Map Information
- SAP Help Portal - SAP SuccessFactors Patches Knowledge Base
- KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
tih, navigation, certificate, certificates, skills list, skills screen, attribute configuration, cache issue, caching, refresh required, wrong context, language, competency, KI1H2026, WSM-34018, PTCH-49704, PTCH-49987 , KBA , LOD-SF-TIH , Talent Intelligence Hub and Job Profiles , Known Error
SAP Knowledge Base Article - Public