3741827 - Internal server error 500 occurs in ADS call

Symptom

ADS call fails with internal server error 500 and the similar errors like below can be found in the ADS default trace.

#BC-SRV-FP#com.adobe~HSMBMCMgmtService#C0000A01CAB92B75000000470000170C#329657950000000005#com.adobe/AdobeDocumentServices#com.adobe.service.ResourcePooler#deploy_service#2135#JTA Transaction : 63559#28AA2025CC7A11ECA16E000013A62E5E#28aa2025cc7a11eca16e000013a62e5e##0#Thread[HTTP Worker [@668035754],5,Dedicated_Application_Thread]#Plain##
212303959 waiting for resource waiting Clients = 10#

#BC-JAS-TRH#ts#C0000A01CAB900050000001D0000170C#329657950000559234##com.sap.engine.services.ts.recovery.PendingRMInfo####069F45EDCB8011ECA27B005056A04857#069f45edcb8011eca27b005056a04857##0#Timeout Event Processor, id [3453], invocation [0]#Plain##
Resource manager with id=0 is not available into transaction log. All pending transactions with this resource manager will not be completed.
[EXCEPTION]
com.sap.engine.services.ts.tlog.InvalidRMKeyException: No active resource manager with ID:0 in this TLog.

Environment

Adobe Document Service
SAP NetWeaver all releases

Product

SAP ERP 6.0

Keywords

Internal server error 500;No active resource manager , KBA , BC-SRV-FP , Forms Processing , Problem

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