3741839 - Error: Password-Protected Compressed File Although Attachments are Not Password-Protected

• "500 SAP Internal Server Error" appears in the UI
• "Password-protected compressed file" appears in the UI although attachments are not password protected
• Error: "AttachmentFolder.FILE_CONTENT:Password-protected compressed file"

SAP Cloud for Customer

500 internal server error, sales quote, attachment error, unsupported file, password-protected file, compressed file, .msg, .pdf, AttachmentFolder.FILE_CONTENT, CL_AP_COPY_LIB, Visit, Tickets, Web Service Message Monitor, sales order, Activities, Tasks,  , KBA , LOD-LE-CQP , Customer Quote Processing , LOD-LE-CQP-CO , Lean Sales Orders , LOD-CRM-OPP , Opportunity Management , LOD-CRM-INT-ERP , Integration of C4C with ERP , LOD-CRM-ACT , Activities , LOD-CRM-ACC , Account , LOD-CRM-SRP , Service Request Processing , Known Error