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SAP Knowledge Base Article - PreviewSymptom
The number of contacts who were expected to receive WhatsApp communication was smaller than the real number of the delivered WhatsApp messages.
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Environment
- SAP Engagement Cloud - Enterprise Edition
- SAP Engagement Cloud - Emarsys Edition
Product
SAP Emarsys 1.0
Keywords
whatsapp reporting, conversational whatsapp, whatsapp opt-in, consent, valid mobile number, ietf language, registration language, template language mapping, campaign analytics, whatsapp deliverability , KBA , CEC-EMA-CON , Contacts , How To
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