SAP Knowledge Base Article - Preview

3741848 - Contact Not Appearing on Mobile Although Present in Master Data Contacts Screen

Symptom

Contact is available in the Contacts screen under 'Master Data Management' web application but not found on any mobile app (Android, iOS and Windows Client).

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


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Environment

SAP Field Service Management

Product

SAP Field Service and Asset Management 1.0

Keywords

contact search, external id, contact id, code search, no results, planning board, shell, contacts module, mobile app, inactive contact, active contact checkbox, visibility, master data, search by name, cannot be found,  , KBA , CEC-SRV-FSM-MDM , FSM Master Data Management , CEC-SRV-FSM-IOS , FSM Mobile - iOS , CEC-SRV-FSM-ADR , FSM Mobile - Android , CEC-SRV-FSM-WIN , FSM Mobile - Windows , Problem

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