SAP Knowledge Base Article - Public

3741859 - Event Reason Missing in Compensation Information History Records

Symptom

  • Event reason is not appearing in the Compensation History Section record list as it does in Job Information when the latest editing and history UI is enabled. 
  • The issue impacts the visibility of event reasons in compensation information history records.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Log in to the system.
  2. Navigate to Compensation Information and open History.
  3. Observe that the record list shows the date and the change on the right, but no event reason is displayed.
  4. Compare with Job Information History, where the event reason is displayed alongside the date.

Cause

This is a known issue. 

Resolution

Engineering team is planning a fix to be implemented in the 2H2026 release. The fix date is yet to be communicated.

Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

Please reach out to your Account Executive or Customer Engagement Executive if further tracking of ECT-270998 is required.

See Also

Enabling Latest People Profile Editing and History UI for Employee Central

Keywords

event reason missing, compensation information history, latest people profile, history ui, job information comparison, compensation section, record list, event reason visibility, comp info history, employee central, successfactors, compensation history panel, not showing event reason, history record list, ui parity, Event, reason, history, KI1H2026, ECT-270998  , KBA , LOD-SF-EC-CMP-REC , Recurring Payments , Known Error

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions