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3741881 - Odata Upsert to Employee Central Fails with 500 (ahcoperationfailedexception) and Soapfaultcode:5 During Infoporter Run

Symptom

  • During the standard process “Upsert Data from SAP ERP or SAP S4HANA to SAP SuccessFactors Employee Central Using the OData API”, requests intermittently fail when multiple employees are processed together.
  • Error in integration middleware: “org.apache.camel.component.ahc.AhcOperationFailedException: HTTP operation failed invoking …/odata/v2/upsert?purgeType=full with statusCode: 500.”
  • In SRTUTIL/SRT_MONI a SOAP fault appears: “SOAPFAULTCODE:5” and “An internal error occurred. For error details check MPL ID … in message monitoring.”
  • The behavior is not related to a purge process or missing work orders.


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Environment

  • Standard SF to SAP ERP
  • S/4HANA Integration using CPI

Keywords

odata upsert 500, ahcoperationfailedexception, soapfaultcode:5, srtutil an internal error occurred, message processing log, generic odata upsert, infoporter, employee central upsert, work order end date, invalid end date, open-ended date 31/12/9999, ec import engine, http 500, synchronous upsert error , KBA , LOD-SF-INT-CPI-ERP , Standard SF to SAP ERP or S/4HANA Integration using CPI , LOD-SF-INT , Integrations , Problem

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