SAP Knowledge Base Article - Public

3741895 - Duplicate applications for the same Candidate in a Job Requisition

Symptom

  • A candidate has more than one application to a Job Requisition
  • Each Application has a unique Application ID
  • Applications were not made via oData

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. On an affected Job Requisition, open the Candidate Workbench
  2. Search for an affected candidate.
  3. Note that the Candidate has more than one application, with unique Application IDs

Resolution

This is a known issue, currently being investigated by our Engineering and Operations team.

As a workaround, merge the applications.

Click on Star to bookmark this article in order to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KBA 2171560 - How to get notified about new or updated SAP Notes or KBAs - SAP ONE Support Launchpad / SAP for Me.

Keywords

duplicate applications, duplicate candidate, same email, job requisition duplicate, candidate appears twice, multiple applications, unique application ids, legacy workbench, new applicant management experience, uxr workbench, report story duplicates, race condition, multithreading, concurrency, candidate management , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions