Symptom
- A candidate has more than one application to a Job Requisition
- Each Application has a unique Application ID
- Applications were not made via oData
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- On an affected Job Requisition, open the Candidate Workbench
- Search for an affected candidate.
- Note that the Candidate has more than one application, with unique Application IDs
Resolution
This is a known issue, currently being investigated by our Engineering and Operations team.
As a workaround, merge the applications.
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Keywords
duplicate applications, duplicate candidate, same email, job requisition duplicate, candidate appears twice, multiple applications, unique application ids, legacy workbench, new applicant management experience, uxr workbench, report story duplicates, race condition, multithreading, concurrency, candidate management , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem
SAP Knowledge Base Article - Public