SAP Knowledge Base Article - Preview

3741963 - Account Owner or Employee Responsible Filter Returns no Results in Accounts Advanced Search

Symptom

Searching for a specific user in the Account Owner field does not return any accounts, even though the user is assigned to the account team.


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Environment

  • SAP Sales Cloud Version 2
  • SAP Sales and Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

account owner filter, employee responsible filter, advanced search, accounts owl, account team search, no results returned, owner determination, has employee responsible sales, sales area independent, main flag, BUR011, sales area dependent toggle, filter by owner, team section, sales cloud v2 , KBA , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , How To

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