3742244 - Payment batch incorrectly trigger approval pattern in Monitor Payments - SAP S/4HANA Cloud Public Edition

• A payment batch is processed, but the expected approval matrix is not correctly triggered in the Monitor Payments app.
• Approver details are missing or not reflecting as expected.
• Approvers do not receive notifications for the payment batch.

SAP S/4HANA Cloud Public Edition

1. Raise payment and navigate to Monitor Payments.
2. Approver field is empty or not as expected.

The payment batch amount does not fall within the defined approval authority ranges (Minimum/Maximum amounts) specified in the configuration.

Ensure that the payment batch amount is covered by the ranges maintained in the configuration. Adjust the following settings:

1. Manage Bank Accounts app:

   • Check the Maximum Amount for Payment maintained for the specific bank account.

2. SSCUI Define Approval Patterns:

• • Verify the Minimum Amount for Payment for each step in the approval pattern.
  • Ensure there are no gaps between the ranges of sequential steps (e.g., if Step 1 ends at 10,000, Step 2 should begin where Step 1 left off).
  • Confirm that the total batch amount (including currency conversions if applicable) falls within the start and end of the cumulative approval authority.

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