3742261 - How to Efficiently Search Event Notifications Using Payload Content in Event Notification Monitoring

In Event Notification Monitoring, the following behavior may be observed:

• Certain event notifications (for example, service ticket update or close events) cannot be easily located.
• Filtering only by date and time returns a large number of records and does not effectively narrow down the search.
• It is not obvious that the monitoring search supports searching across the payload content, which makes tracing specific event notification instances difficult.

SAP Cloud for Customer

Event Notification Monitoring provides a global free-text search capability that allows searching across both technical attributes and payload content of event notifications. Most values contained in the event payload can be used as a search criterion, including but not limited to:

• Object ID
• Root Entity ID
• Ticket ID (if present in payload)
• Event ID
• Source
• Event type

3495787 - Does OData Service for Event Notification Monitor exist?