3742324 - Payment media file rejected due to incorrect currency CNY used instead of CNH

The payment media file is rejected by some banks because the currency in the file is CNY instead of CNH.

SAP S/4HANA Cloud Public Edition

1. In the Manage Automatic Payments app, run payments for invoices maintained in currency CNY.
2. Generate the payment media file and transmit it to the bank.
3. Observe that some banks reject the file with error says currency type not supported.

The payment media format outputs CNY while some banks require CNH; CNH is not maintained in the payment format mapping.

1. Open the Map Format Data for Payments app.
2. Create or copy the relevant payment format mapping to a custom mapping (if not already custom) to allow changes.
3. In the mapping, locate the field(s) that carry the currency code in the payment medium and replace the output value from CNY to CNH as required by the bank.
4. Save and activate the custom mapping.
5. Ensure the payment method/format assignment in configuration uses this custom mapping.
6. Regenerate the payment media file using the updated mapping and resend to the bank.
7. Validate with the bank that CNH is accepted and the file is processed successfully.

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