SAP Knowledge Base Article - Preview

3742436 - Inboxes tab not visible in CMC for non-admin users despite CMC Tab configuration

Symptom

  • In CMC, the Inboxes tab is not visible for non-admin users even when enabled via the CMC Tab Configuration panel.
  • The same non-admin users can access their own Inbox only from BI Launchpad.
  • Granting the “Everyone” group Full Control on Inboxes “Top-level security” makes the Inboxes tab appear in CMC, but then users can access other users’ inboxes.
  • Granting the “Everyone” group Full Control (owner) on Inboxes “Top-level security” causes the Inboxes tab to disappear from CMC.


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.x / BI 2025
  • All Supported OS

Product

SAP BusinessObjects Business Intelligence platform all versions

Keywords

inboxes tab missing, inbox tab not visible, CMC tab configuration, non-admin inbox, bi launchpad inbox, top-level security, full control, full control owner, inboxes permissions, cmc inbox visibility, user inbox access, tab visibility, security rights , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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