Symptom
- Unified Data Model is enabled and the sfstd_jobLocation_obj location is populated
- When the Candidate accepts their Online Offer, a location value other than sfstd_jobLocation_obj is shown
Environment
- SAP SuccessFactors Recruiting Management
- SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- Go to Candidate Profile.
- Navigate to Job Applied.
- Click Pending Offer Acceptance.
- Open and view the online offer; observe the Job location field.
Cause
- If the location_obj value exists in the offer approval, it will display the value from the offer detail.
- If there is no value in the offer detail for location_obj, it will display the value from the job requisition if exists.
- (If the location object field is multi-select, it will display the primary value.)
- sfstd_jobLocation_obj is used only for Job Posting for location
Resolution
The location_obj for the vacancy should be populated in parallel with the sfstd_jobLocation_obj.
If you wish to see a change to this behaviour, please raise an enhancement in the community portal which you will find here
Keywords
unified data model, sfstd_jobLocation_obj, location_obj, online offer, candidate profile, job location, offer acceptance, job requisition, offer detail template, migration, recruiting management, job applied, candidate offers, offer letters , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem
Product
SAP SuccessFactors Recruiting all versions
SAP Knowledge Base Article - Public