SAP Knowledge Base Article - Preview

3742759 - Why can´t I see all messages in the event message tab of an event in guided sourcing?

Symptom

Why can´t I see all messages in the event message tab of an event in guided sourcing?

Why are email notifications of event messages received but are not visible in event message history tab?


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Environment

  • Sourcing Events

Product

SAP Ariba Sourcing all versions

Keywords

guided sourcing, event messages not visible, messages tab, message history missing, chat not logged, email notification received, sourcing messages, buyer communication, attachments in messages, guided sourcing chat, event communication tracking, supplier messaging, message history discrepancy, ariba sourcing messages, missing event messages , KBA , BNS-ARI-SS-EVT , Sourcing Events , Problem

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