3742792 - Disqualification emails are not delayed when candidates are rejected due to prescreening questions when CX Apply is enabled - Recruiting Management

When candidates are automatically disqualified due to prescreening questions, the delay email notification does not work. The candidate receives the email straight away. Issue occurs when the Reimagined Candidate Experience is enabled.

SAP SuccessFactors Recruiting Management

1. Enable the Reimagined Candidate Experience
2. Apply for a job
3. Answer the prescreening question with the wrong answer
4. Email received by the candidate without the delay even though "Delay Emails to Disqualified Candidates" setting is enabled under Manage Recruiting Settings.

Our Engineering team has fixed the issue and the fix will be available via patch on Preview: 26th May, 2026 and Production: 28th May, 2026.

3637006 - Delayed Emails Not Sent to Disqualified Candidates - Recruiting Management - SAP for Me

Disqualified Emails, Delayed Emails, Disqualified Delayed Emails, Reimagined candidate experience, auto disqualified, prescreening, questions, Delay Emails, Candidate Status Mail Delay, Delay Emails to Disqualified Candidates, rejected,  SAP SuccessFactors, Recruiting Management, RCM-159252, PTCH-49629 , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem