SAP Knowledge Base Article - Public

3742944 - blank search on career site builder category page search bar does not navigate after unified data model enablement

Symptom

  • After enabling the Unified Data Model in Career Site Builder, clicking the Search button on a category page without entering a keyword or location performs no action.
  • Entering a keyword or location and selecting Search navigates to the main search results page.
  • Users expect a blank search on a category page to return all jobs but this does not occur.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Enable the Unified Data Model in Career Site Builder.
  2. Navigate to any category page that includes a search bar.
  3. Select the Search button without entering a keyword or location.
  4. Observe that no navigation occurs.
  5. Enter a keyword or a location and select Search to confirm navigation to the main search results page.

Cause

The “Search Within Search” (also known as “Sub-Search”) functionality was removed in the initial Unified Data Model rollout; blank searches on category pages are therefore not supported.

Resolution

  1. Note that this behavior is expected with the Unified Data Model: “Search Within Search/Sub-Search” on category pages is not available.
  2. Use Facets on category pages to refine the displayed jobs instead of performing a sub-search.
  3. Advise users that the Search button on category pages initiates a search only when a value is entered in either the Keyword or Location fields, and then navigates to the main search results.

See Also

refer to: What to Do With Existing Category Pages After You Enable the Unified Data Model

refer to: Creating New Category Pages in the Unified Data Model

refer to: SAP Note 3522811

Keywords

unified data model, career site builder, category page, search bar, blank search, no navigation, no action, search within search, sub-search, facets, main search results, keyword search, location search, recruiting marketing, csb search behavior , KBA , LOD-SF-RMK-CSB-SEA , Search settings, search results , Problem

Product

SAP SuccessFactors Recruiting all versions