Symptom
- In the onboarding task "Update New Hire’s Day 1 Locations", the address is sourced from the Location selected in the "Review New Hire Data" step, but the fields appear out of the expected order.
- "Address3" is displayed above "Address1" (and above "Address2"), instead of below "Address2".
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Start an onboarding process for a candidate.
- In the "Review New Hire Data" step, enter or select a Location that includes Address1, Address2, and Address3.
- Proceed to the new hire task "Update New Hire’s Day 1 Locations".
- Observe that "Address3" is displayed above "Address1"/"Address2" in the address section.
Cause
Expected behavior
Resolution
This is by design as we see this from long back, address3 will show on top as per the view in UI.
Keywords
onboarding, update new hire’s day 1 locations, address sequence, address3 above address1, address field order, address line order, review new hire data, location address, ui layout, by design, new hire tasks, day 1 location, address fields, display order, field sequence , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , How To
Product
SAP SuccessFactors Onboarding 2605
SAP Knowledge Base Article - Public