SAP Knowledge Base Article - Public

3743037 - Reward Statements Transfer from Inactive to Active Employment not working

Symptom

  • Error occurs when clicking Transfer in Manage Individual Talent Data Transfer for combined/reward statements between inactive and active employments.
  • Message observed: "unable to retrieve the data for combined statements".

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Compensation
  • SAP SuccessFactors Variable Pay

Reproducing the Issue

  1. Open Manage Individual Talent Data Transfer.
  2. Select a user who has two employments (one inactive and one active).
  3. Choose source and target employments where combined/reward statements data exists to transfer.
  4. Click Transfer; an error is returned and the data is not transferred.

Cause

A release defect 

Resolution

  1. The solution of this issue is currently under investigation. Please follow this KBA for updates.

See Also

Keywords

combined statements, reward statements, manage individual talent data transfer, inactive to active employment, transfer error, unable to retrieve data, compensation statements, statement transfer, release defect, data transfer tool, hr statements, compensation module, inactive employment, active employment, click transfer error , KBA , LOD-SF-CMP-PS , Personal Statements , Problem

Product

SAP SuccessFactors Compensation all versions