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SAP Knowledge Base Article - PreviewSymptom
Auto imports fail or partially load when import settings expect columns that are not present in the file (column misalignment), causing the unique identifier mapping to be wrong.
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Environment
- SAP Emarsys
Product
SAP Emarsys all versions
Keywords
duplicate email, more contacts found with the external identifier, matching by email, email key field, auto import failure, column misalignment, unique identifier consistency, duplicate profiles, typo email, email matching rules, contact creation error, emarsys contacts, import mapping , KBA , CEC-EMA-CON , Contacts , Problem
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