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SAP Knowledge Base Article - PreviewSymptom
- An automation program appears as frozen or placed into fail-safe.
- Webhook execution for the program fails with the error "502 Bad Gateway".
- An unsubscribe webhook request fails.
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Environment
- SAP Engagement Cloud - Enterprise Edition
- SAP Engagement Cloud - Emarsys Edition
Product
SAP Emarsys 1.0
Keywords
automation program, frozen, fail-safe, webhook, 502 bad gateway, unsubscribe, endpoint error, 5xx, gateway error, nginx, recover program, webhook retry, program paused, automation freeze , KBA , CEC-EMA-AUT , Automation , Problem
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