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3743257 - HANA DB installation fails because of the error - 'Cannot get gid'

Symptom

Error occurs during the installation of Hana 2.0 SPS79.07 on RHEL 9.6. The installer cannot complete user/group creation and cannot resolve the new group’s gid (getgrent) immediately.

In hdblcm.log, the following can be seen:

 INFO:         Getting gid of ... (1)
 INFO:         Getting gid of ... (2)
 INFO:         Getting gid of ... (3)
 INFO:         Getting gid of ... (4)
 INFO:         Getting gid of ... (5)
...

 ERR :       Cannot get gid: tried getgrent() several times to get the gid after successful groupadd
 ERR :     Cannot create '...' group
 ERR :   Cannot create user

...

 ERR :             Cannot get gid: tried getgrent() several times to get the gid after successful groupadd


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Environment

SAP HANA, platform edition

Product

SAP HANA, platform edition 2.0

Keywords

hdblcm, ldap, getgrent, cannot get gid, cannot create group, sidshm, groupadd, installation failed, create system failed , KBA , HAN-LM-INS-DB , Installation of HANA Database , Problem

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