SAP Knowledge Base Article - Public

3743290 - How to extend SSO certificate validity

Symptom

Single sign-on certificate is about to expire and guidance is needed to extend/renew it.

Environment

SAP CPQ

Cause

Certificates for SSO are about to expire.

Resolution

When certificate is about to expire or expired already, it is needed to engage CPQ Support Team, please follow these steps:

  1. Raise case with CEC-SAL-CPQ-OPS
  2. Please provide explicit request and approval to generate new certificates
  3. After the action is concluded from Operations side, SSO configuration process should be done again.

Keywords

SSO, Single Sign-On, Certificate Expired, Warning, Renewal, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , How To

Product

SAP CPQ all versions