Symptom
Single sign-on certificate is about to expire and guidance is needed to extend/renew it.
Environment
SAP CPQ
Cause
Certificates for SSO are about to expire.
Resolution
When certificate is about to expire or expired already, it is needed to engage CPQ Support Team, please follow these steps:
- Raise case with CEC-SAL-CPQ-OPS
- Please provide explicit request and approval to generate new certificates
- After the action is concluded from Operations side, SSO configuration process should be done again.
Keywords
SSO, Single Sign-On, Certificate Expired, Warning, Renewal, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , How To
Product
SAP CPQ all versions
SAP Knowledge Base Article - Public