SAP Knowledge Base Article - Preview

3743300 - Card Help Icon missing for custom background elements when accessed via Talent Card in Succession Org Chart

Symptom

  • Card Help text is configured for custom background element cards in the Latest People Profile.
  • Card Help icons are displayed correctly when accessing custom cards directly from the Employee Profile.
  • Card Help icons are shown when accessing standard Talent Cards in the Succession Org Chart. 
  • Card Help icons are not displayed when accessing custom Talent Cards in the Succession Org Chart.


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Environment

  • Home Page, Pods and Portlets, To Do List
  • Succession Org Chart – Talent Card

Product

SAP SuccessFactors Performance & Goals all versions ; SAP SuccessFactors Succession & Development all versions

Keywords

talent card, card help, help icon, custom background elements, latest people profile, succession org chart, succession management, potential assessment, development plan, risk profile, missing help icon, background portlet, people profile help, inconsistent display, ppx widget , KBA , LOD-SF-SCM-ORG , Succession Org Chart , LOD-SF-PM-POD , Home Page, Pods and Portlets, To Do List , Known Error

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