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3743323 - Attributes Synchronization Error in LMS

Symptom

Attribute Synchronization APM job is failing.

Error log from the APM:

Caused by: com.plateau.common.core.api.PlateauException: Exception caught while calling the API

Caused by: org.springframework.web.client.ResourceAccessException: I/O error on POST request for "https://api4preview.sapsf.com/rest/ecosystem/wholeself/v1
java.net.SocketTimeoutException: Read timed out


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Environment

SAP SuccessFactors Learning

SAP SuccessFactors Talent and Development

Product

SAP SuccessFactors Career and Talent Development all versions ; SAP SuccessFactors Learning all versions

Keywords

tih, talent, intelligence, hub, leaning, attribute, sync, synchronization, PLA-56429, 1H2026, 2H2025 , KBA , LOD-SF-LMS-TIH , Talent Intelligence Hub , LOD-SF-TIH , Talent Intelligence Hub and Job Profiles , LOD-SF-LMS-INT , Integrations with BizX , Product Enhancement

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