SAP Knowledge Base Article - Public

3743342 - Order of pre-screening questions is incorrect on Mobile apply - Recruiting Management

Symptom

  • On Desktop, the pre-screening questions appear in the correct and intended order as they are added in Job Requisition
  • On Mobile, the questions appear mixed and disordered. It may result in a sequence that does not make sense from a logical perspective should the questions relate to each other.

Environment

SAP SuccessFactors Recruiting 

Reproducing the Issue

  1. In Career Site, search any externally posted job and start the application process.
  2. On a desktop browser, navigate to the pre‑screening questions section and note the order is the same on how they are added in Job Requisition.
  3. Using a mobile device, apply to the same job posting.
  4. Observe that the pre‑screening questions order is different or incorrect.

Resolution

Engineering confirmed that fix for the issue will be delivered through 1H 2026 P9 Release.

Kindly refer to Community Page for Patch deployment dates - SAP SuccessFactors Patches Knowledge Base.

Temporary workaround: Advise candidates to apply via desktop until the fix is available

See Also

3237320 - How to re-order pre-screening questions on Job Requisition - Recruiting Management

Keywords

mobile apply view, pre-screening question order, mobile view, desktop, sequence mismatch, order, RCM-159582, KI2H2025, KI1H2026, PTCH-49677 , KBA , LOD-SF-RCM-MOB , Mobile Interface, Mobile Apply , Known Error

Product

SAP SuccessFactors Recruiting all versions