SAP Knowledge Base Article - Preview

3743390 - CSV Upload Fails in Service Category Catalog with “File Type Not Permitted”

Symptom

  • Unable to upload the service category file via Catalog From File.
  • System prompts to select the correct file format.
  • Error message: "This file type is not permitted"


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

service category, catalog from file, csv upload, this file type is not permitted, file format not supported, service categories upload, c4c, sap service cloud, hierarchical structure, categoryid, parentcategoryid, language code, name, description, exclude headers , KBA , LOD-LE-SEE , Service Entitlements , How To

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