3743398 - Incorrect report results for emergency contact: “created on” and “last modified on” have the same value after performing a change.

When creating a report for Emergency Contact, you observed that two fields: "Last Modified On" and "Created On" have the same value. 
The expectation is that after performing a change in the name field, the "Created On" represents the original creation timestamp of the record and the "Last Modified On" represents the performed change. However, the "Created On" date is also being overwritten with the new change date.

SAP SuccessFactors Employee Central

1. Navigate to a user's profile.
2. Open the Emergency Contact portlet and select Edit.
3. Change a name of an emergency contact and save.
4. Go to Report Center and run Single Domain > Person and Employment audit.
5. Select columns such as action type, Created On, and Last Modified On (you can filter the results by user id)
6. Observe that after performing the name change in Emergency Contact, the 'Created On' and 'Last Modified On' displayed the same date and time.

This is an expected behavior.
The Emergency Contact is not effective-dated and editing a key field field (for example: name field) erases the previous record and creates a new one (resulting in both delete and insert operation).

This is expected behavior due to the non–effective-dated design and business key usage in Emergency Contact.
If different reporting behavior is desired, submit an enhancement idea: refer to the article in the See also section.

SAP Guide: Business Keys | SAP Help Portal

KBA: 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products

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