3743412 - Invalid Channel in Email Monitor even when the To Recipient address is correctly defined as an email channel

• Inbound emails fail in Email Monitor with error Invalid Channel.
• The issue happens, even when there is already a correctly defined email channel.
• You have also followed KBA 3253991, but the issue remains.
• Emails are not processed or assigned to the expected email channel
• Issue occurs inconsistently depending on the email routing path

• SAP Service Cloud Version 2 1.0
• SAP Sales Cloud Version 2 1.0

Invalid Channel, Email Monitor, Inbound Email Failure, Email Channel Identification, Forwarding Loop, Return-Path Mismatch, MIME Header Modification, Email Header Issue, Mail Relay Configuration, Email Forwarding Issue, Channel Determination Failure, SAP Service Cloud V2, SAP Sales Cloud V2, Inbound Email Processing, SMTP Relay Issue , KBA , CEC-CRM-EML , Emails for SAP Sales/Service Cloud , CEC-CRM-CHN , Channels for SAP Sales/Service Cloud , Problem