SAP Knowledge Base Article - Preview

3743422 - "There were no results" error when searching users in Job Relationships / Supervisor fields within Hire screens - Employee Central

Symptom

When performing hiring actions via Manage Pending Hires, Add New Employee, or Rehire Inactive Employee, a search issue occurs within the Job Information and Job Relationship sections.

Specifically, when attempting to search for a user to populate either the Supervisor field or a Job Relationship name field, the dropdown menu fails to populate any users. Instead of returning the expected personnel, the system displays an error message stating, "There were no results."

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Employee Central

Product

SAP SuccessFactors Employee Central all versions

Keywords

KI1H2026, 1H2026, INC25225445, "There were no results" error when searching users in Job Relationships / Supervisor fields within Hire screens - Employee Central, release, job relationships, add new employee, rehire inactive employee, manage pending hires, value is not allowed, there were no results, cannot select person, name field empty, supervisor not loading, hire wizard, employment information, job information, h1 release, 1h release, preview release, ISH-29460 , KBA , LOD-SF-EC-HIR-NEW , Add New Employee Wizard , Known Error

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