Symptom
The service order migration via migration cockpit stops with the following error. However, the customer doesn't want to assign a service contract to the service order as the valid service contracts for the same sold-to party are not relevant for these service orders.
There are &1 service contract items for sold-to party &2. (CRM_CONTRACT 007)
Environment
SAP S/4HANA Cloud Public Edition
Cause
The Service Order migration object does not provide a way to suppress Service Contract determination at document level. If contract determination is active, a reference to a Service Contract must be provided during migration.
Resolution
If don't want to assign a service contract to the service order, disable Contract Determination for the relevant transaction types through the configuration activity "Specify Contract Determination Option for Trans. Types" (ID: 103686).
See Also
- Help Portal: Service Contract Determination (Help Portal)
- 3056876- Error "You are not authorized to use this function" when accessing SSCUI 103686 - SAP S/4HANA Cloud Public Edition
Keywords
migration cockpit, service order migration, contract determination, service contract, crm_contract 007, crm-s4-srv-ctr-2cl, sold-to party, no assignment flag, manage service orders, sscui, specify contract determination option for trans. types, s/4hana cloud public edition, odata api, soap api, suppress determination , KBA , CRM-S4-SRV-CTR-2CL , S4CRM: Service Contract (Public Cloud) , Problem
SAP Knowledge Base Article - Public