SAP Knowledge Base Article - Public

3743432 - Error "There are &1 service contract items for sold-to party &2." displaying when migrating service orders via migration cockpit - SAP S/4HANA Cloud Public Edition

Symptom

The service order migration via migration cockpit stops with the following error. However, the customer doesn't want to assign a service contract to the service order as the valid service contracts for the same sold-to party are not relevant for these service orders. 
There are &1 service contract items for sold-to party &2. (CRM_CONTRACT 007)

Environment

SAP S/4HANA Cloud Public Edition

Cause

The Service Order migration object does not provide a way to suppress Service Contract determination at document level. If contract determination is active, a reference to a Service Contract must be provided during migration.

Resolution

If don't want to assign a service contract to the service order, disable Contract Determination for the relevant transaction types through the configuration activity "Specify Contract Determination Option for Trans. Types" (ID: 103686). 

See Also

Keywords

migration cockpit, service order migration, contract determination, service contract, crm_contract 007, crm-s4-srv-ctr-2cl, sold-to party, no assignment flag, manage service orders, sscui, specify contract determination option for trans. types, s/4hana cloud public edition, odata api, soap api, suppress determination , KBA , CRM-S4-SRV-CTR-2CL , S4CRM: Service Contract (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions