3743492 - UserID column is missing in Manage Users tool for non-EC instance

• Administrator is unable to enter user IDs for employees during user creation via the Manage Users tool.
• The system automatically assigns the default username as the user ID for all newly created users.
• UserID column is missing in Manage users tool

SAP SuccessFactors HCM Suite

1. Access the instance
2. Create employees via the Manage Users tool
3. Notice that the system automatically assigns the default username as the user ID for all newly created users
4. Attempt to manually enter user IDs while creating users via the tool
5. Observe that User ID column is missing in the tool

Show User ID field in Manage Users is disabled in Provisioning

1. In Provisioning, navigate to Company Settings and enable the option “Show User ID field in Manage Users”.
2. In Manage Business Configuration, ensure the “UserID” field is enabled so it can be displayed and edited in Manage Users and relevant permission can be granted to the users.
3. Verify that the User ID field is now visible in Manage Users and that administrators can manually enter the correct user ID when creating users.

• Manage Users (SAP Help Portal)
• KBA - 2088099 - Manage Users: Column fields missing in Manage Users page - sysVisibleUserDirectorySetting

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