Symptom
- An item with an upcoming class is part of a curriculum and the learner sees the “Register Now” button on the new curriculum page.
- When clicking “Register Now”, an application error appears and registration cannot be completed.
- Caused by: javax.servlet.jsp.JspException: Define tag cannot set a null value.
- Error message = An exception occurred processing [/user/common/registration.jsp].
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Locate a curriculum that includes an item with an upcoming class >
- Open the curriculum and go to the Assignments page >
- Click “Register Now” for the class >
- Observe the application error and the failure to complete registration.
Cause
Coding issues - URL parameters
Resolution
- The code correction for this issue will be part of 1H2026 patch that is set to be implemented on June 3rd. This is only a tentative timeline which is subject to change.
- Please, set this KBA as a favorite (star icon on the top right corner) to receive updates on it. Check KBA 2171560 to understand how to get notified when a KBA is created/updated.
- Workaround: Users can register for the class by clicking the item from the Curricula Assignments page > Upcoming Classes section.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KBA 2692971 - SAP SuccessFactors Known Issues for the 1H 2026 Release
Keywords
curriculum, curricula, assignments, tab, new, details, page, register, now, application, error, registration.jsp, javax.servlet.jsp, tag cannot set a null value, instructor-led, class, upcoming, completed, status, after, self-assignment, registration, error, /user/common/registration.jsp, KI1H2026, LRN-210447 , KBA , LOD-SF-LMS-CUR , Curricula , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS-ITE , Items , LOD-SF-LMS , Learning Management System , Known Error
Product
SAP SuccessFactors Learning 2605
SAP Knowledge Base Article - Public