SAP Knowledge Base Article - Public

3743540 - Application error when clicking 'register now' on curriculum page

Symptom

  • An item with an upcoming class is part of a curriculum and the learner sees the “Register Now” button on the new curriculum page.
  • When clicking “Register Now”, an application error appears and registration cannot be completed.
  • Caused by: javax.servlet.jsp.JspException: Define tag cannot set a null value.
  • Error message = An exception occurred processing [/user/common/registration.jsp].

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Locate a curriculum that includes an item with an upcoming class >
  2. Open the curriculum and go to the Assignments page >
  3. Click “Register Now” for the class >
  4. Observe the application error and the failure to complete registration.

Resolution

Our Learning Engineering team has finalized their work on the situation, and the fix is scheduled to be delivered with 2605 patch 8. Additional details are available in the following links: Product Release & Road Map Information | SAP SuccessFactors - Patch Details (KBA 2287597). 

Please, set this KBA as a favorite (star icon on the top right corner) to receive updates on it. Check KBA 2171560 to understand how to get notified when a KBA is created/updated. 

Workaround

Users can register for the class by clicking the item from the Curricula Assignments page > Upcoming Classes section.

See Also

Keywords

curriculum, curricula, assignments, tab, new, details, page, register, now, application, error, registration.jsp, javax.servlet.jsp, tag cannot set a null value, instructor-led, class, upcoming, completed, status, after, self-assignment, registration, error, /user/common/registration.jsp, KI1H2026, LRN-210447 , KBA , LOD-SF-LMS-CUR , Curricula , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS-ITE , Items , LOD-SF-LMS , Learning Management System , Known Error

Product

SAP SuccessFactors Learning 2605