SAP Knowledge Base Article - Preview

3743657 - No users displayed when adding a substitute in Fiori My Inbox

Symptom

Users notice that no results appear when clicking the Add New Substitute button in Fiori My Inbox.


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Environment

  • Task Gateway
  • Gateway Business Workflow Enablement 
  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4 HANA
  • ABAP PLATFORM - Application Server ABAP
  • SAP Gateway

Product

ABAP platform all versions ; SAP Gateway all versions ; SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions

Keywords

SAP_GWFND, IW_PGW, /IWPGW/TGW, /IWWRK/WORKFLOW, IW_BEP, TASKPROCESSING, My Inbox, SAP Fiori My Inbox, Add New Substitute, substitute search, no users displayed, empty user list, no search results, cannot find user, user substitution, workflow substitute, manual search, press enter, magnifying glass , KBA , OPU-BSC-TGW , Task Gateway , CA-INB-FIO , Fiori UI for My Inbox Application , OPU-BSE-WFM , Gateway Business Workflow Enablement , How To

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