Symptom
- When exporting a story that uses a Canvas page layout and a scrollable barchart for multiple data, the exported output displays overlapping scales on the visual components (e.g., charts/graphs).
- This overlap is not present during normal on-screen viewing within SAP Analytics Cloud and only manifests in the exported file.
- Exported PDF output depends on the screen resolution where the export was started from.
Environment
SAP Analytics Cloud 2026.2.16
Reproducing the Issue
- Open the story in SAC.
- Export the story to PDF, containing a barchart with scrollbars for more values.
- Observe that the exported PDF shows graphs with overlapped data when exporting from a smaller screen.
Resolution
The issue have been fixed by the 2026.02.18 update.
See Also
- KBA 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- KBA 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- KBA 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- SAP Analytics Cloud Connection Guide
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support
Your feedback is important to help us improve our knowledge base.
Keywords
export, pdf, overlap, scrollable, barchart, SAC, screen resolution , KBA , LOD-ANA-UNS-EXP , Unified Story PDF/PPT/Excel/CSV Export , Problem
Product
SAP Analytics Cloud 1.0
SAP Knowledge Base Article - Public