SAP Knowledge Base Article - Preview

3743812 - How do I raise a support case when my issue involves both SAP Ariba and SAP ERP?

Symptom

  • I am experiencing an issue that involves integration between SAP Ariba and SAP ERP. How do I determine the correct support channel to raise my case?
  • I raised a case with SAP Ariba support but was informed that the issue is related to my ERP system. How do I determine the correct support channel before raising a case?


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Product

SAP Ariba Buying all versions ; SAP Ariba Procurement, cloud edition all versions ; SAP Ariba Sourcing all versions ; SAP Ariba Sourcing, cloud edition all versions

Keywords

KBA , BNS-ARI-SS-AI , Strategic Sourcing - Application Integration (BUY & SRC) , How To

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