3743890 - Inactive user reactivated during profile update via SOAP User Administration API

• User administration reactivates the user each time while updating the inactive profile.
• The payload sent does not include an 'active' flag.

SAP CPQ

1. Use the user administration SOAP API to update the inactive user
2. Send the request without including an ACTIVE node in the payload
3. Observe that the user is reactivated.

When the ACTIVE node is not provided in the user administration SOAP API request, the user status defaults to active, causing inactive users to be reactivated during updates.

1. Edit the user administration SOAP API payload to explicitly include the <ACTIVE>FALSE</ACTIVE> node for the user.
2. Send the update request and verify the user remains inactive after the profile change.

• Refer to: General Deserialization Rules | SAP Help Portal
• Refer to: Function Workflow | SAP Help Portal

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