Symptom
- A scenario requires more than 10 DocuSign forms to be assigned to onboardees as part of the Onboarding process.
- After reaching the 10-form limit, additional forms cannot be assigned.
- Attempts to work around this limitation by configuring multiple business rules do not resolve the issue — the additional signature tasks remain locked and are not triggered as expected.
Environment
SAP SuccessFactors Onboarding
Resolution
- There is currently no supported workaround to exceed the 10 DocuSign form limit in Onboarding.
- This is a known system limitation and it has been identified as possible future enhancement, we do not have an defined ETA / road map.
See Also
KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products
Keywords
DocuSign, forms, 10 forms, limit, signature, e-signature, locked, task, business, rule, more, than 10, maximum, forms, DocuSign, limit, signature, task locked, enhancement, onboardee, document, signing, system, limitation, workaround , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , LOD-SF-OBX-DSN , Docusign Integration , How To
Product
SAP SuccessFactors Onboarding
SAP Knowledge Base Article - Public