SAP Knowledge Base Article - Public

3743942 - It is not possible to assign more than 10 forms for e-signature task - Onboarding

Symptom

  • A scenario requires more than 10 DocuSign forms to be assigned to onboardees as part of the Onboarding process.
  • After reaching the 10-form limit, additional forms cannot be assigned.
  • Attempts to work around this limitation by configuring multiple business rules do not resolve the issue — the additional signature tasks remain locked and are not triggered as expected. 

Environment

SAP SuccessFactors Onboarding

Resolution

  • There is currently no supported workaround to exceed the 10 DocuSign form limit in Onboarding.
  • This is a known system limitation and it has been identified as possible future enhancement, we do not have an defined ETA / road map.

See Also

KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products

Keywords

DocuSign, forms, 10 forms, limit, signature, e-signature, locked, task, business, rule, more, than 10, maximum, forms, DocuSign, limit, signature, task locked, enhancement, onboardee, document, signing, system, limitation, workaround  , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , LOD-SF-OBX-DSN , Docusign Integration , How To

Product

SAP SuccessFactors Onboarding