SAP Knowledge Base Article - Public

3743975 - Latest Home Page Shows Error When All Featured Cards Are Disabled

Symptom

  • Ability to Hide Featured Cards on the Latest Home Page is not working properly.
  • When all featured cards are disabled, the home page displays an application error.

An application error occurred. Please try again later, or copy the below error information and send it to your support group if the issue keeps occurring.

internalMessage=Error fetching featured cards
errorMessage=Illegal Argument: Argument CardCategories and CardTypes both cannot be null or empty!
name=Error
code=400

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Log into BizX.
  2. Ensure the Latest Home Page is enabled.
  3. Go to Manage Home Page > Featured Cards.
  4. Disable all featured cards.
  5. Return to the Home Page.
  6. Observe the error

internalMessage=Error fetching featured cards
errorMessage=Illegal Argument: Argument CardCategories and CardTypes both cannot be null or empty!
name=Error
code=400

Cause

Resolution

As a temporary workaround, enable at least one featured card on the Latest Home Page to prevent the error.

The solution of this issue is currently under investigation. Please follow this KBA for updates.

See Also

Keywords

latest home page, manage home page, featured cards, hide featured cards, disable featured cards, application error, error fetching featured cards, code 400, homepage error, featured cards disabled, 1h release, configuration error , KBA , LOD-SF-PLT-LHX , Latest Home Page Experience , Bug Filed

Product

SAP SuccessFactors Platform all versions