3744013 - Error “Invalid key format. Supported key types are DSA and RSA” when importing PGP Public Key

When attempting to import a public key in the PGP Key Management tool, the following error message is displayed:

"Invalid key format. Supported key types are DSA and RSA."

In some cases, no error message is displayed, but the key is not imported.

It has been confirmed that the key being imported is of a supported type (DSA or RSA).

SAP SuccessFactors HCM Suite

Although the key type is valid (RSA or DSA), the key format may not be supported.

If the key contains headers such as:

---- BEGIN SSH2 PUBLIC KEY ----

or any format other than a PGP public key block, the system will not accept the key.

Ensure that the public key is in a valid PGP Public Key Block format, with the following headers:

-----BEGIN PGP PUBLIC KEY BLOCK-----

-----END PGP PUBLIC KEY BLOCK-----

If the key does not contain the required headers, contact the provider of the key and request a valid PGP Public Key in the correct format and supported key type (RSA or DSA).

Note: SAP SuccessFactors Technical Support does not generate or modify keys provided by third-party tools. For assistance with key generation or format conversion, contact the corresponding third-party vendor.

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