SAP Knowledge Base Article - Public

3744043 - Cannot add "benefit offer details for employee" schema to story report query designer although it appears in available schemas

Symptom

  • In Story Reports, the schema “Benefit offer details for employee” appears in Available schemas but cannot be added or dragged into the Query Designer.
  • The object does not populate in the Create query pane when selected.
  • Permissions were reviewed and appear correctly configured.

Environment

  • SAP SuccessFactors HXM Suite 
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Go to Reporting.
  2. Create a new report and select Story Report.
  3. Search for the schema “Benefit offer details for employee.”
  4. Attempt to add it to the Query Designer and observe it cannot be added

Cause

Resolution

The fix for this is planned to be delivered on April 28th. 

  1. After the update, perform a Story metadata refresh to synchronize schemas.
  2. Create a new Story Report and add the “Benefit offer details for employee” schema in the Query Designer.
  3. If the issue persists after the refresh, contact support and reference this KBA.

See Also

Keywords

story report, query designer, benefit offer details for employee, schema visible not addable, available schemas, cannot drag to designer, global benefits, mdf object, standard object, story metadata refresh, benefits schema, reporting, ACAReportingInformation, object not populating, permissions verified,  PTCH-49621, BEN-22277   , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

Product

SAP SuccessFactors Employee Central all versions