SAP Knowledge Base Article - Public

3744081 - Error "CMR/SDF with ARM active must be part of a returns process" when creating SD2 order through VA01

Symptom

When creating a subsequent delivery free of charge of type SD2, the following error shows:

  • CMR/SDF with ARM active must be part of a returns process (Message no. CX_MSR_TRC136) 

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open app "Create Sales Documents" (VA01).
  2. Enter order type SD2
  3. Enter order information and press enter
  4. Observe the error: "CMR/SDF with ARM active must be part of a returns process".

Cause

Subsequent deliveries free of charge (order type SD2) cannot be created without referencing a returns order (order type CBAR).

Resolution

In VA01, choose "Create with Reference" and enter a relevant returns order (CBAR) as the reference to create the SD2 document.

Alternatively, use the delivery free of charge order type CBFD, which does not require a reference.

Keywords

VA01, SD2, subsequent delivery free of charge, ARM, advanced returns management, returns process, CBAR, CBFD, CX_MSR_TRC136, sales order, create with reference, error message, sales order management, free-of-charge delivery , KBA , LO-ARM-SD-2CL , Sales (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions