Symptom
When creating a subsequent delivery free of charge of type SD2, the following error shows:
- CMR/SDF with ARM active must be part of a returns process (Message no. CX_MSR_TRC136)
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open app "Create Sales Documents" (VA01).
- Enter order type SD2
- Enter order information and press enter
- Observe the error: "CMR/SDF with ARM active must be part of a returns process".
Cause
Subsequent deliveries free of charge (order type SD2) cannot be created without referencing a returns order (order type CBAR).
Resolution
In VA01, choose "Create with Reference" and enter a relevant returns order (CBAR) as the reference to create the SD2 document.
Alternatively, use the delivery free of charge order type CBFD, which does not require a reference.
Keywords
VA01, SD2, subsequent delivery free of charge, ARM, advanced returns management, returns process, CBAR, CBFD, CX_MSR_TRC136, sales order, create with reference, error message, sales order management, free-of-charge delivery , KBA , LO-ARM-SD-2CL , Sales (Public Cloud) , Problem
SAP Knowledge Base Article - Public