SAP Knowledge Base Article - Preview

3744093 - Determination Rule Using relatedObjects/status Not Functioning as Expected

Symptom

You have created a determination rule for the Opportunity using the {relatedObjects/status} field as a condition, but noticed that this condition is not being met.


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Environment

SAP Sales Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

determination rule, opportunity, sales phase not updating, relatedObjects status, linked quote, runtime condition, custom logic, onPreHook, $MATCH_ANY, cross object condition, quote status, external hook, sales quote api, guided selling, extensibility determination, Determination rule, Opportunity, relatedObjects, status, condition not met, cross-object conditions, External Hook, sales-quote endpoint, system behavior, bug, resolution, SAP CX, OWL, Guided Selling Object Worklist , KBA , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , CEC-CRM-CZM-CUL , Custom Logic for for SAP Sales/Service Cloud , Known Error

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