Symptom
When you use the Create Payment Receipts (App ID: F3739) app to generate payment receipts in the Philippines, you realize that the Lot Number field is not available during the payment receipt creation.
Environment
SAP S/4HANA Cloud Public Edition.
Reproducing the Issue
- Open the Create Payment Receipts app.
- Select "Create Manually".
- Enter Company Code, Customer, and Fiscal Year.
- Choose "Go".
- Select the relevant item(s).
- Click "Create Payment Receipt".
- Observe that the mandatory “Lot Number” field is missing and the process cannot continue.
Cause
This is a known regression that occurred after a recent system update.
This is only relevant for Philippines payment receipt.
Resolution
SAP has identified this issue, and a correction has been developed.
The fix is scheduled for deployment to your system during the planned maintenance window on April 30, 2026. The correction is delivered via SAP S/4HANA Cloud Public Edition 2602 HFC9.
The correction will be applied automatically.
After the maintenance is complete, the Lot Number field will be restored as expected in the Create Payment Receipts app.
For the workaround, kindly navigate there via the "Create in Batch" option in the Create Payment Receipts app.
See Also
Keywords
Payment Receipt; Philippines; Create Payment Receipts; F3739; Lot Number , KBA , FI-LOC-PR , Payment Receipt , FI-LOC-FI-PH , Philippines , Problem
SAP Knowledge Base Article - Public