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SAP Knowledge Base Article - PreviewSymptom
After adding the standard field (e.g. Sender Email Address) to the Case list view during adaptation, the column is visible while adaptation is active but disappears after adaptation ends.
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Environment
SAP Service Cloud Version 2
Product
SAP Service Cloud Version 2 all versions
Keywords
adaptation, personalization, case list, column, field, visible, hide, disappear , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , Problem
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