3744404 - Label updated using the Manage Languages in provisioning is not reflecting correctly in MS Teams

SAP SuccessFactors should reflect as the Company Name in the MS Teams after updating the custom labels via Manage languages in provisioning, but it is reflecting inconsistently.

SAP SuccessFactors HCM Suite

1. Go to the Provisioning
2. Open Manage Languages
3. Update the custom Labels
4. Add Company Name as custom translation for SAP SuccessFactors 
5. Open the MS Teams app
6. Observe that the updated label is not reflecting consistently

1. Delete the existing customization for the below key in provisioning: "worktech_teams_svc_i18n_bot_command_main_menu_desc_line"
2. Change the Company Name in the label with {0}. 
3. Re-upload the modified label for this key from Manage Languages in Admin Center.

Please note:

• The changes may take up to 3 hours to take effect. 
• MS Teams should have the same locale as your customized locale. For Example: if the customization is for UK, teams should also be in UK.

• KBA 3701023 - "We're preparing your data and this may take a few minutes. Please try again later" when using Manage Language Tool - SAP for Me
• KBA 3322273 - Help Guides & Support for Microsoft Teams integration with SAP SuccessFactors - SAP for Me
• Customize Messages for the SAP SuccessFactors App in Microsoft Teams | SAP Help Portal

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