3744436 - Opportunity not visible in installed base related items

• A connected opportunity is not visible in the installed base.
• The installed base is assigned to the opportunity, but the connection is not shown when switching to the installed base.

SAP Service Cloud Version 2

1. Connect an opportunity to an installed base.
2. Switch to the installed base and check for the connected opportunity under Related Items.
3. The Opportunity is not visible in the Installed Base

Functionality not available

1. Current system behavior:  Only opportunities created from the installed base are shown and linked in the installed base (IBase) view. Opportunities that linked from the Opportunity side are not listed in the installed base.
2. If visibility of linked Opportunities in the installed base is required, submit a feature request via the Customer Influence portal.

• refer to: SAP Note 2531827 - Functionality currently not available
• refer to: Customer Influence portal

installed base, opportunity, related items, link not visible, ibase, visibility, relationship, connection, service cloud v2, installed base view, opportunity linkage, cross-object reference, missing relation, expected behavior, enhancement request , KBA , CEC-CRM-IB , Installed Base for SAP Sales/Service Cloud , Problem