SAP Knowledge Base Article - Public

3744439 - Mismatch in Executive Review "Bonus Payout Summary" export: values displayed as N/A or zero – Variable Pay

Symptom

The Executive Review “Bonus Payout Summary” export does not match the values displayed in Executive Review. For certain columns, the exported data appears as N/A or zero instead of the expected values.

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Compensation
  • SAP SuccessFactors Variable Pay

Reproducing the Issue

  1. Go to Compensation.
  2. Open Executive Review.
  3. Select a Variable Pay template.
  4. Select and export “Bonus Payout Summary”.
  5. Observe that assignment-level fields appear as N/A/zero or differ from what is expected, while “Bonus Payout Details” shows the correct assignment data.

Cause

For assignment-based Variable Pay programs, the Bonus Payout Summary export pulls entry-level (employee-level) fields rather than assignment-level data. As a result, assignment-based values appear as N/A or zero in the Summary export, whereas the Details export shows them correctly.

Resolution

  1. Use the “Bonus Payout Details” export to report on assignment-level values for assignment-based Variable Pay programs.
  2. If you must use the “Bonus Payout Summary” export, ensure the required values are modeled and populated as entry-level (employee-level) fields before launching worksheets so that the Summary can reflect them.

See Also

Keywords

executive review, bonus payout summary, bonus payout details, variable pay, assignment-based, entry-level fields, n/a values, zero values, employee history import, ratings, mismatch, export discrepancy, worksheets, bonus calculation , KBA , LOD-SF-VRP-EXR , Executive Review , Problem

Product

SAP SuccessFactors Compensation all versions